Privacy Policy

Effective Date: 11/13/2025

Silverdale Grooming Company ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and home address when booking services.

  • Pet Information: Pet's name, breed, age, and any medical or grooming needs.

  • Payment Information: Payment details when processing transactions.

  • Usage Data: Information about how you interact with our website, such as IP address and browser type.

How We Use Your Information

We use your information for the following purposes:

  1. To provide and improve our services.

  2. To communicate with you about appointments, promotions, and updates.

  3. To process payments and manage billing.

  4. To comply with legal obligations.

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • When required by law or to protect our legal rights.

  • With service providers who help us operate our business (e.g., payment processors).

Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-Out Information
    You have the right to opt out of receiving SMS/MMS messages at any time. To stop receiving messages, reply "STOP" to any message you receive from us. Upon receipt of your opt-out request, we will process it as soon as possible and you will no longer receive communications from SCG via SMS/MMS.

  • To exercise these rights, contact us at 360-307-7007

Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@silverdalegroomingco.com

  • Phone: 360-307-7007

  • Address: 9989 Silverdale Way NW, Silverdale WA, 98383


Website Terms and Conditions

Effective Date: 1/13/2025

Welcome to the website of Silverdale Grooming Company ("we," "us," or "our"). By accessing or using our website (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the Site.

1. Use of the Site

1.1. The Site is intended for informational purposes and to provide an online platform for booking services, learning about our offerings, and contacting us.

1.2. You must be at least 18 years old or have the consent of a legal guardian to use the Site.

1.3. You agree not to use the Site for any unlawful purpose or in violation of these Terms.

2. Intellectual Property

2.1. All content on the Site, including text, graphics, images, logos, and other materials, is owned by or licensed to Silverdale Grooming Company and is protected by copyright, trademark, and other intellectual property laws.

2.2. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

3. Booking and Payments

3.1. Any bookings made through the Site are subject to our Cancellation and Refund Policy, which can be reviewed here.

3.2. Payment information provided during the booking process is securely processed by our third-party payment provider. We do not store credit card information.

4. Privacy Policy

4.1. Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. Please review it here.

5. Third-Party Links

5.1. The Site may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, products, or services of third-party websites.

6. Limitation of Liability

6.1. To the maximum extent permitted by law, Silverdale Grooming Company shall not be liable for any damages arising from your use of the Site, including but not limited to direct, indirect, incidental, or consequential damages.

7. Indemnification

7.1. You agree to indemnify and hold harmless Silverdale Grooming Company and its employees, agents, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

8. Modifications to Terms

8.1. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

9. Governing Law

9.1. These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

10. Contact Us

10.1. If you have any questions about these Terms, please contact us:

Silverdale Grooming Company
9989 Silverdale Way NW Suite 105, Silverdale WA, 98383
info@silverdalegroomingco.com
360-707-7007